Privacy Policy

Last updated: January 2026

At House Cleaner Near Me ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request a quote or book a service
Create an account
Contact us via our website, email, or phone
Subscribe to our newsletter
Participate in our referral program

This information may include:

Name, email address, phone number
Home address and property details
Payment information
Service preferences and special instructions

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior. We use cookies and similar technologies to collect this information.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process bookings and payments
Communicate with you about your service
Send promotional communications (with your consent)
Respond to inquiries and provide customer support
Analyze usage and improve our website
Comply with legal obligations

Information Sharing

We may share your information with:

Service Providers: Third parties who assist us in operating our business, including payment processors and analytics providers
Cleaning Professionals: Independent contractors who provide cleaning services, limited to information necessary to complete your service
Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications
Withdraw consent where applicable

Cookies

We use cookies to enhance your experience on our website. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@housecleanernearme.ca
Phone: 1-800-CLEAN-CA
Address: 123 King Street West, Suite 400, Toronto, Ontario, Canada